Joanne Wright Psychology Privacy Policy
We are a business committed to safeguarding the privacy of our customers and website visitors; this policy sets out how we will treat your personal information.
Introduction
This policy refers to personal data, which is defined as information concerning any living person not already in the public domain.
The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.
Personal Data Purpose
Joanne Wright Psychology uses the information collected from you to provide quotations, make telephone contact, and email you marketing information that we believe may be of interest to you and your business. If you give initial consent to marketing contact from Joanne Wright Psychology, we shall maintain a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to cease promoting our services.
Some personal data may be collected about you from the forms you complete, records of our correspondence and phone calls, and details of your visits to our property and website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. We may from time to time use such information to collect statistics about the behaviour of visitors to our website.
Registration completion is a legal requirement and these are stored for 12 months.
Joanne Wright Psychology website uses cookies, which are a string of information that a website stores on a visitor’s computer and that the visitor’s browser provides to the website each time the visitor returns. We may use both “session” cookies and “persistent” cookies on the website.
We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted or until they reach a specified expiration date.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use using cookies stored on users’ computers. The information generated relating to our website is used to create reports about its use. Google will store this information.
Google’s privacy policy is available at http://www.google.com/privacypolicy.html.
Any information Joanne Wright Psychology holds about you and your business encompasses all the details we hold about you and any sales transactions, including any third-party information we have obtained about you from public sources and our own suppliers, such as credit referencing agencies and booking agencies.
We will only collect the information needed so that it can provide you with marketing and consulting services, we do not sell or share your data.
Third Parties
We do use third parties. Our website has been set up and is maintained and updated by Rank Us Online
Legal basis for processing any personal data
To meet contractual obligations to our clients and to also respond to marketing enquiries.
Legitimate Interests Pursued by Joanne Wright Psychology
To promote the marketing and services offered by Joanne Wright Psychology
Consent
Through agreeing to this privacy notice you are consenting to Joanne Wright Psychology processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing office@joannewrightpsychology.co.uk or writing to us, see the last section for full contact details.
Disclosure
Joanne Wright Psychology may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. Joanne Wright Psychology requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.
We do not sell, share or pass on information gained from your engagement with us without your consent. However, we may disclose your personal information to meet legal obligations, regulations, or valid governmental requests. We may also enforce our Terms and Conditions, including investigating potential violations of our Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues or to protect against imminent harm to the rights, property or safety of Joanne Wright, Psychology our clients and/or the wider community.
Retention Policy
We will process personal data during the duration of any contract. We will continue to store only the personal data needed for five years after the contract has expired to meet any legal obligations. After five years, any personal data that is not needed will be deleted or shredded.
Data storage
Data is held in The United Kingdom using a server or paper copies. Joanne Wright Psychology does not store personal data outside the EEA.
Your rights as a data subject
At any point, whilst Joanne Wright Psychology is in possession of or processing your personal data, all data subjects have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply, you have a right to restrict the processing.
Right of portability—You have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing, such as direct marketing.
Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.
If Joanne Wright Psychology refuses your request under rights of access, we will provide you with a reason that you can legally challenge.
Joanne Wright, Psychology, at your request, can confirm what information it holds about you and how it is processed.
You can request the following information:
Contact details of the data protection officer, where applicable. The purpose of the processing and the legal basis for processing. If the processing is based on the legitimate interests of Joanne Wright Psychology or a third party, such as one of its clients, information about those interests.
The categories of personal data collected, stored and processed. Recipient(s) or categories of recipients to whom the data is/will be disclosed. How long will the data be stored? Details of your rights to correct, erase, restrict or object to such processing. Information about your right to withdraw consent at any time. How to lodge a complaint with the supervisory authority (Data Protection Regulator).
Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data. The source of personal data if it wasn’t collected directly from you. Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
To access what personal data is held, identification will be required.
Joanne Wright Psychology will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required.
If Joanne Wright Psychology is dissatisfied with the quality, further information may be sought before personal data can be released.
All requests should be made to office@joannewrightpsychology.co.uk, by phoning 07779 297177, or by writing to us at the address further below.
Complaints If you wish to make a complaint about how your personal data is being processed by Joanne Wright Psychology, you have the right to do so directly to us.
If you do not get a response within 30 days, you can complain to the Data Protection Regulator.
Contact details
Joanne Wright Joanne Wright Psychology
1st Floor Boughey House, 60 High Street Newport TF10 7AQ
Telephone 07779 297177
office@joannewrightpsychology.co.uk